The goal in retention of clients is to build a relationship so that you have long-term clients instead of those that you just have for a little while. Of course, there will always be those who are looking to try out several different medical billing services and will never be happy no matter what you […]

Another important part of your business is retaining your clients. It is very expensive to have to break in new clients constantly for you and the clients. After all, every new client means new training for you and the client, so you want to avoid that at all costs. Once you have reached a comfortable […]

One of the most important parts about your business is building a relationship with your clients. No, you don’t have to meet them for dinner or anything so personal, but you do need to learn about each client and what is important to them in terms of business and business dealings. You need to learn […]

It’s nice to think that your clients can all pay you within ten days, but the truth is, it’s not realistic. For the majority of clients, especially the small ones, you are not going to be paid until they are paid. It may sound unfair, but that is the harsh reality of it. For the […]

What you charge your clients is a personal thing, and not something that you should set before talking to clients. Certainly, there is a basic fee schedule you can set, but as needs vary amongst clients, so should your fees. For example, clients that need billing only with processing through the lock box need less […]

Your client and you will discuss how they want to handle the process after you have completed your work. For smaller clients, you may actually print the bills, mail them, collect the payments, and maybe even make the deposits. Although the most common means of payment processing is lock box, a smaller client may not […]

This may be your business, but you still have a responsibility to your clients or you won’t have any contracts, and thus, your business will fail. They do understand that sometimes things happen – you get sick, family gets sick – but if you start to make it a habit, it is unprofessional. You need […]

No matter how long you are in business or how many clients you have, there is always a need to continue advertising. After all, some of your clients may not have a great deal of work all of the time, so you want to make sure that you have enough of a client base to […]

The most obvious places are medical facilities, but don’t limit yourself to just doctors, clinics, and laboratories. Sometimes the least obvious is private duty health professionals such as nurses, physical therapists, respiratory therapists, and others who do not work for a facility or an agency. Since it is probably difficult for the individuals to be […]